The Latest Innovations and Features of ELDIS 3
The digital transformation of control centers is accelerating rapidly, with cutting-edge solutions reshaping how workflows are managed. Leading this revolution is ELDIS 3, a platform packed with powerful features designed specifically for the public, industrial, and airport sectors.
In recent months, we‘ve invested tens of thousands of hours into perfecting ELDIS 3, ensuring it’s not only ready to meet today’s complex demands but to anticipate tomorrow’s challenges. Beyond routine maintenance for security and compatibility, we‘ve introduced an array of innovative functions that push the boundaries of what control centers can achieve. Below, we spotlight some of the most exciting enhancements.
Interface to the nora-App
The nora app, Germany‘s official emergency call app, has recently attracted a lot of attention. Due to cases of misuse, the app was temporarily unavailable and could not be reinstalled. However, existing installations remained functional and continued to enable emergency calls to be made. The app is now available again, but can only be used if you identify yourself using the POSTIDENT procedure. To enhance efficiency, ELDIS 3 now features a direct interface for dispatchers, enabling them to manage Nora app calls without the need to constantly monitor the separate Nora control center app.
Response Times for Resources
A highly anticipated feature is now available: The latest release allows you to set specific response times for resources, enabling even more precise automatic dispatching when combined with routing.
Integration of KATRETTER
An ever-growing array of first responder apps is now at our fingertips in app stores, and the latest addition to ELDIS 3 is KATRETTER. This integration allows for seamless incident initiation directly through ELDIS 3, with real-time feedback from first responders displayed in the control center. This means dispatchers can provide optimal support for first responders without the hassle of switching between external systems, enhancing efficiency and collaboration in critical situations.
Integration of DIASweb
There is also news regarding the integration of systems for structured emergency call handling: DIASweb from NoraTec can now be integrated into ELDIS 3.
Interface to WinGuard
For customers who need extensive functionalities for building management and hazard management systems, an interface to Advancis WinGuard is now available. This allows not only the creation of operations in ELDIS 3 from WinGuard events but also the control of data points in WinGuard via actions and measures through ELDIS 3.
Interface to Siveillance
Siemens has unveiled a dedicated interface for its increasingly popular Siveillance intrusion detection systems. This innovative addition allows for seamless signaling of detector events and efficient control of detectors, enhancing overall security management.
New Web.GMT-Converter
Beyond these targeted function enhancements, we’re pleased to introduce universal data interfaces that elevate ELDIS 3 to new heights. For instance, our cutting-edge Web.GMT-Converter now enables seamless integration with external systems via webhooks, allowing vital information and deployment data to flow directly into ELDIS 3. This innovation means that emergency calls made through Austria’s widely used DEC112 app can now be efficiently flagged in ELDIS 3.
And that‘s just the beginning! We‘re gearing up for an exciting expansion of ELDIS 3‘s capabilities in the coming months. By year’s end, you can anticipate advanced routing features through Rescuetrack for dispatching, alongside a host of other innovative updates. Stay tuned for a powerful evolution in emergency response!
