CUSTOMER

CUSTOMER CARE SERVICE DESK

A central point of contact for all our customers' concerns.

1st Level Support
2st Level Support
3st Level Support

All three support levels are based at eurofunk and ensure that support is available quickly and professionally.

FIELD SERVICE

The comprehensive field service ensures immediate assistance on site.

PROACTIVE MAINTENANCE

Annual review of systems to ensure highest availability.

CUSTOMER CONSULTING

Advice on all upcoming challenges and opportunities for the future.

PRODUCT ASSURANCE

Ongoing development of existing products.

RELEASE & DEPLOYMENT

Sicherstellen, dass die Lösungen aktuell bleiben.